Policy

The grievance redressal mechanism is well defined and operates for faculty members, students, and staff. The faculty bring their grievances to the Director’s attention through the Head of the Department. The director investigates the grievances and, if necessary, brings them to the attention of the chairman of the board of governors.

Staff grievances are routed through section heads to the appropriate administrative officer and/or registrar. The concern is occasionally referred to the director. Students should direct their academic concerns to the appropriate course coordinator. If the relevant course coordinator is unable to resolve their issues, they approach the Dean.